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Returns

My item is faulty

We are very sorry for this inconvenience. If you believe your item is faulty, please contact us as soon as possible to describe the fault. We will endeavour to exchange or refund if we deem the item to be faulty. If we require the goods to be returne

How can I return my order?

We expect you’ll love your purchases, but if you don’t, we are happy to offer a return for exchange, store credit or refund*. To be eligible for a return, items must be sent back and received by Boom Shankar within 35 days of delivery. Items must be

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-5 business days for the refund to reflect in your account.

How long do I have to return my order?

You must return goods to Boom Shankar within 35 days of receiving your item(s).

What is your returns policy?

Full-Priced Items:. These items can be returned for an online credit (valid for 3 years), an exchange if the product is available (return postage will be charged at $10), or a full refund for the item(s) excluding shipping costs. Sale & Promotional I

What is your return address?

Please make sure you have submitted a returns request before sending us your return. Once your returns request has been approved, please send your item to:. Boom Shankar Pty Ltd. 2/47 Gateway Drive, Noosaville, Queensland, 4566