What is your returns policy?Updated 6 months ago

Full-Priced Items:

These items can be returned for an online credit (valid for 3 years), an exchange if the product is available (return postage will be charged at $10), or a full refund for the item(s) excluding shipping costs.

Sale & Promotional Items:

This includes flash sale styles, which can be returned for an online credit (valid for 3 years) or an exchange if the product is available (return postage will be charged at $10). Products purchased during a sale period are not valid for a refund. 

Final Sale / Non-Refundable Products:

We do not offer returns/refunds/online credit on any items marked FINAL SALE which is reflected in the dramatically reduced prices of these items. If you're returning these products due to a change of mind or if they don't meet the ACL criteria, they'll be sent back to the sender at the marked address or the details from the original purchase order if unmarked. We can't be held liable for any loss or delay in return-to-sender parcels. All Final Sale / Non-Returnable products will be clearly marked on the product page and at checkout.