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How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [[email protected]]. Please include your order number and the reason for cancellation in your message.

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 35 of days days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that Items purchased during a sale pe

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

I entered the wrong shipping address, how do I change it?

If you have accidentally used the wrong shipping address on your order, please contact us as soon as possible to let us know. You can email us at [email protected]. It may not always be possible for us to amend your order details, so please ensure

I chose the wrong size, how do I change it?

If you have chosen the wrong size and your order has not been dispatched yet, please contact us as soon as possible to let us know. You can email us at [email protected]. It may not always be possible for us to supply your preferred size, so pleas

I did not receive an order confirmation, please help.

Haven’t received an email confirming your order, and unsure it has been placed properly? We can check for you! It's always best to check your spam email folder first. If you still cannot find the confirmation email, please contact us at shop@boomshan

My size has sold out, do you restock?

We do occasionally restock some of our best selling styles. To be first notified if your size comes back into stock, select the size you’re interested in and click 'notify when available’ on the product page. Please know our best sellers are fast mov

Do you have any active discount codes?

Oh hi there! Looking for a discount?. We love to reward our customers. Currently, there are currently 4 active promotions. Click here to learn more.

How do I find my size?

Our size chart is the best way to find your own size in Boom Shankar clothing. Using this will help secure your best fit! Visit the size chart here: https://www.boomshankar.com.au/pages/size-chart. We also offer specific fit information below each in