Where is my shipped order?Updated 18 days ago
Domestic Shipping in Australia During Peak Sale Periods
We know our Australian customers love to snap up their favourite Boom Shankar styles during major sales—especially for Christmas and summer events. While we work hard to dispatch orders quickly, Australia Post has advised that during the Black Friday period (18 November – 6 December 2025), there may be an additional 2–3 business day delay for domestic deliveries.
If your tracking shows no movement or remains stuck on “Processing” for several days, we recommend contacting Australia Post directly for the fastest resolution. You can contact Australia Post here.
Please note: Australia Post investigations generally take 5–10 business days to complete.
International Shipping During Peak Sale Periods
We know many of our fabulous international customers love to secure their Christmas and event outfits during our busiest sales. We’re working hard to get your orders to you as quickly as possible, but please be aware that Australia Post International Express (EMS) delivery times can vary during peak season.
Australia Post has advised that during the Black Friday period (18 November – 6 December 2025), there may be an additional 3–5 business day delay for international deliveries.
If your tracking shows prolonged delays or remains stuck on “Processing”, we recommend contacting Australia Post directly for the quickest resolution. You can contact Australia Post here.
Please note: Australia Post investigations generally take 5–10 business days to complete.
Choose Express Courier Shipping, for the fastest international delivery
If you need your Boom Shankar goodies in a hurry—especially during busy shopping periods like Black Friday or Christmas—we recommend selecting our Express Courier Shipping option (DHL or FedEx) at checkout.
Why choose Express Courier?
Priority handling & delivery — often 3 to 6 business days to most major cities worldwide.
Faster customs clearance in most countries.
Exclusive courier network for secure handling from our Noosa warehouse to your door.
Real-time tracking from pick-up to delivery.
This is the best choice for time-sensitive purchases, event outfits, or gifts that need to arrive quickly and with premium service.