What is your shipping policy?Updated 6 months ago
Dispatch -
We pride ourselves on having a speedy dispatch time, usually we aim to dispatch your order from our Noosaville warehouses within 2 business days. During the Black Friday Sale dispatch may take 5 to 7 business to complete, days due a high volume of orders.
We prioritise dispatch of orders with express shipping, especially during the Black Friday sales period. So if you need your item in a hurry, this is the best way to ensure you will receive it quickly.
Shipping -
Australia – We offer Free shipping on orders $99 and over in Australia. Express shipping may be purchased for an additional $15.
REGULAR (Aust Post) - $10 Flat Rate or free for orders over $99 - 3-8 business days delivery
EXPRESS (Aust Post) - $15 Flat Rate - 1-3 business days delivery
Please keep in mind that the Australia Post express post may have up to a 2 day delay during the month of November and start of December, due to high volume of orders. Please note these timelines are estimate. Please click here for updated delivery information via the Aust Post website. Track your dispatched order https://auspost.com.au/mypost/track/#/search
New Zealand – We have a $15.00 flat rate delivery fee for customers in New Zealand. We are required to collect 15% NZ GST on all orders under $1000. Shipping to New Zealand can take 7 to 28 days.
International – We have a flat overseas freight charge of $35. We will not charge you Australian goods and services tax. Our International Postage is sent via Australia Post Pack & Track International and we will email you a tracking number.
Importation to your home country may require you to pay VAT, GST, and / or any related duties and processing fees. Should you need more information on these fees, please inquire directly with your local customs and duties office prior to making your purchase. Importation fees are not covered by Boom Shankar shipping polices and are the responsibility of the customer.
For additional questions about our shipping policy, please contact us at [email protected]