boom-shankar logo
boom-shankar logo

All articles

My Item is incorrectUpdated 8 months ago

We are so sorry for the inconvenience caused by receiving the wrong item!

Please inform us about the incorrect item by contacting us [email protected] . Please make sure to include your full name, order number and address in the email with a detailed description of the item you did receive and the item you were meant to receive. 

We are more than willing to send a FREE returns label for you to send us the wrong product and of course, we will send your the correct one*, or we can provide a refund or a credit note with a free shipping code.

*All replacements will be dispatched using Australia Post Express Post. Occasionally we may sell out of your preferred product. If this is the case, we will offer you a refund for this item. We do require you to send us the wrong item back. 

Was this article helpful?
Yes
No