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My Item is incorrectUpdated 12 days ago

Incorrect Item Received

We’re truly sorry for the mix-up and understand how disappointing it can be when your order isn’t quite right. We want to make things right for you as quickly and smoothly as possible.

If you’ve received the wrong item, please email us at [email protected] with:

  • Your full name

  • Order number

  • Delivery address (including country)

  • A brief description of the item you received and the item you were meant to receive

Our customer care team will personally review your case and get back to you within 2–5 business days with a solution. We’ll work with you to ensure you get the item you were hoping for, or another resolution that leaves you happy!

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