Pre-Order Questions

All your questions about pre-ordering items at Boom Shankar!

1. What does it mean to pre-order an item?

Pre-ordering means you’re purchasing an item before it’s available for immediate dispatch. It guarantees your piece is reserved and will be shipped as soon as it arrives in stock.

2. When will my pre-order be shipped?

The estimated shipping date is listed on the product page. We’ll also keep you updated via email as your order progresses. Please note your full order may not be shipped until we receive all of the items you have purchased.

3. Will I be charged at checkout or when the item ships?

You’ll be charged at checkout to secure your order. This helps us manage stock and demand for limited-run items.

4. Can I cancel or change my pre-order?

Yes, you can cancel or update your pre-order before it ships. Please contact our customer service team as soon as possible.

5. Can I combine pre-order items with in-stock items?

Absolutely! Just note that if you order both together, your full order will be held and shipped once the pre-order item is ready. We recommend placing separate orders if you need the in-stock item sooner.

6. What happens if there’s a delay in the pre-order delivery date?

We’ll notify you immediately if there are any changes to the estimated dispatch timeframe. Your satisfaction is our priority.

7. Can I return a pre-order item?

Yes, pre-order items follow our standard return policy. If it’s not quite right, you can return or exchange it within 35 days of receiving your item(s).

8. Why should I pre-order instead of waiting for the item to come in stock?

Pre-ordering guarantees you don’t miss out! Many of our popular styles sell out quickly, and pre-orders help secure your size before public release.

9. How do I know if an item is a pre-order?

It will be clearly marked as “Pre-Order” on the product page, along with the estimated shipping date.

10. Will I receive a confirmation when my pre-order ships?

Answer: Yes! You’ll receive a shipping confirmation email with tracking details as soon as your item is on the way.