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Flash Sales and Discounted Styles

Shop our biggest sales of the year with confidence! We have answered our most frequently asked questions here. Big Love, Boom Shankar.

What are your Afterpay Day terms and conditions?

Hurray! Afterpay Day is upon is... Here at Boom Shankar shop up to 65% OFF and pay later with Afterpay. ⏰ Hurry—limited stock available!📅 4 days only—don't miss out!. This offer is available on boomshankar.com.au and in our Noosaville boutique store

What is your sale returns policy?

Items purchased from the Boom Shankar website and retail stores that are on sale are eligible for an exchange or credit note only, unless marked with "FINAL SALE". We will not be issuing refunds for items purchased on sale. Items purchased on outlet.

What is your Sale Shipping policy?

We offer fast and free shipping for orders over $99 within Australia, we also offer $10 flat rate shipping for orders under $99 and $15 flat rate shipping to New Zealand. Orders shipped outside Australia are $35 and are subject to taxes and duties th

Where is my shipped order?

We understand the anticipation of receiving your order, and we apologise for any delays you may have experienced. We also understand that a lot of our fabulous customers like to purchase their Christmas and event outfits during this time. Please know

How do I find my size?

During the Black Friday Sale (22 November to 3 December 2024) our sales team will available to answer your questions via our online chat. They are honestly the best people to speak to about Boom Shankar sizing and fit. Our sales team will be availabl

How long will dispatch take?

We understand the anticipation of receiving your order, and we apologise for any delays you may have experienced. If you place an order on a Friday afternoon or over the weekend, it will be sent out during the week. We have extra warehouse staff work

Do you offer expedited shipping & dispatch?

Yes, we do offer expedited shipping for domestic orders only for $15 Express Shipping. Please make sure to select express shipping at the checkout. We prioritise dispatch of orders with express shipping, especially during the Black Friday sales perio

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

How do I apply the sale discount codes?

There is no need to apply the Black Friday or boxing day discount codes as they will be applied at the checkout automatically. If the items in your cart are not discounted, it is because they are not part of the sale. • Only one code can be used per

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

What is your cancellation policy?

Orders can be canceled within 2 hours from when the order was placed, unless already dispatched. Please email our team [email protected] with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’r

What if the item/size I want to purchase is sold out?

All of our available stock is currently listed on the website. Unfortunately, if the item or size you are interested in is sold out, this means it is not available to purchase.

How do I return an item?

We are sorry to hear that you are unsatisfied with your order. Items purchased on sale are able to be returned for an exchange or credit note only, sorry no refunds. To be eligible for a return, the item must be unworn, unwashed, in original conditio

Do you offer free shipping?

We offer fast and free shipping for orders over $99 within Australia, we also offer flat rate shipping to New Zealand for $15. Orders shipped outside Australia are $35 and are subject to taxes and duties that are paid for by the customer.

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shi

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. [email protected]. Include a photo of the item received and the name of the missing item(s). Please double

How can I contact you?

Hello you fabulous person! We are currently experiencing a high volume of enquiries due to our Black Friday Sale, so there may be a delay in responding to your request. We thank you in advance for your patience and understanding. The quickest way to

How long will shipping take?

Thank you for your patience. During the Black Friday Sale dispatch may take 5-7 business to complete, days due a high volume of orders. Shipping times vary depending on your location, to calculate your shipping time please use this calculator. Austra

Can I combine my outlet and online orders?

If you have placed an order on our outlet.boomshankar.com website and boomshankar.com.au, with multiple items, these items may only be available for dispatch from separate locations. In this instance, we are unable to combine your shipping from our d

Is the Black Friday sale available in-store & online?

Yes! Shop our Black Friday promotion at the following locations:. www.boomshankar.com.au, outlet.boomshankar.com. Boom Shankar Noosaville Boutique - 2/47 Gateway Drive, Noosaville. Open Monday to Friday: 9:00 AM to 3:30 PM. Boom Shankar Pop Up Shop -

Is Afterpay available on Black Friday Sale items?

Yes, Afterpay is available to use online throughout the Black Friday sale.