Flash Sales and Discounted Styles
Shop our biggest sales of the year with confidence! We have answered our most frequently asked questions here. Big Love, Boom Shankar.
What is your sale returns policy?
(Includes flash sale styles and discounted promotional stock). All items sold during a flash sale event are only eligible for a exchange or credit only. Items marked FINAL SALE are not eligible for return unless faulty. Australia. Items purchased onl
How long will dispatch take?
We understand the anticipation of receiving your order, and we apologise for any delays you may have experienced. If you place an order on a Friday afternoon or over the weekend, it will be sent out during the week. We have extra warehouse staff work
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
Can I edit or add anything to my order?
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
What is your cancellation policy?
Orders can be canceled within 2 hours from when the order was placed, unless already dispatched. Please email our team [email protected] with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’r
How do I return an item?
We are sorry to hear that you are unsatisfied with your order. Items purchased on sale are able to be returned for an exchange or credit note only, sorry no refunds. To be eligible for a return, the item must be unworn, unwashed, in original conditio
Do you offer free shipping?
We offer fast and free shipping for orders over $99 AUD within Australia. We also offer flat rate shipping, with duties collected at the checkout:. US: $45 USD. Europe: €35. UK: £25. New Zealand: $15 AUD. Orders shipped to all other destinations are
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shi
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. [email protected]. Include a photo of the item received and the name of the missing item(s). Please double