Shop our biggest sales of the year with confidence! We have answered our most frequently asked questions here. Big Love, Boom Shankar.
(Includes flash sale styles and discounted promotional stock). All items sold during a flash sale event are only eligible for a exchange or credit only. Items marked FINAL SALE are not eligible for return unless faulty. Australia. Items purchased onl
Domestic Shipping in Australia During Peak Sale Periods. We know our Australian customers love to snap up their favourite Boom Shankar styles during major sales—especially for Christmas and summer events. While we work hard to dispatch orders quickly
During the Black Friday Sale (22 November to 3 December 2025) our sales team will available to answer your questions via our online chat. They are honestly the best people to speak to about Boom Shankar sizing and fit. Our sales team will be availabl
We understand the anticipation of receiving your order, and we apologise for any delays you may have experienced. If you place an order on a Friday afternoon or over the weekend, it will be sent out during the week. We have extra warehouse staff work
Yes, we do offer expedited shipping for domestic orders only for $15 Express Shipping. Please make sure to select express shipping at the checkout. We prioritise dispatch of orders with express shipping, especially during the Black Friday sales perio
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
Orders can be canceled within 2 hours from when the order was placed, unless already dispatched. Please email our team [email protected] with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’r
We are sorry to hear that you are unsatisfied with your order. Items purchased on sale are able to be returned for an exchange or credit note only, sorry no refunds. To be eligible for a return, the item must be unworn, unwashed, in original conditio
We offer fast and free shipping for orders over $99 AUD within Australia. We also offer flat rate shipping, with duties collected at the checkout:. US: $45 USD. Europe: €35. UK: £25. New Zealand: $15 AUD. Orders shipped to all other destinations are
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shi
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. [email protected]. Include a photo of the item received and the name of the missing item(s). Please double
Hello you fabulous person! We are currently experiencing a high volume of enquiries due to our Black Friday Sale, so there may be a delay in responding to your request. We thank you in advance for your patience and understanding. The quickest way to
Thank you for your patience. During the Black Friday Sale dispatch may take 5-7 business to complete, days due a high volume of orders. Shipping times vary depending on your location, to calculate your shipping time please use this calculator. Austra
If you have placed an order on our outlet.boomshankar.com website and boomshankar.com.au, with multiple items, these items may only be available for dispatch from separate locations. In this instance, we are unable to combine your shipping from our d
Yes! Shop our Black Friday promotion at the following locations:. www.boomshankar.com.au, outlet.boomshankar.com. Boom Shankar Noosaville Boutique - 2/47 Gateway Drive, Noosaville. Open Monday to Friday: 9:00 AM to 3:30 PM. Boom Shankar Pop Up Shop -
Yes, Afterpay is available to use online throughout the Black Friday sale.