What is your sale returns policy?Updated 12 days ago

Sale & Promotional Items

(Includes flash sale styles and discounted promotional stock)

Items marked FINAL SALE are not eligible for return unless faulty

Australia

• Online credit (valid for 3 years)

• Exchange (if stock available) — $10 AUD return postage fee

• Not eligible for refund

New Zealand & USA

• Items purchased online or in-store that are on sale are eligible for:

  • Online credit (valid for 3 years)

  • Instant Exchange (if stock is available) — return postage at customer’s expense

• Not eligible for a refund unless marked faulty